Do I wear these with a tampon, cup or pad?

Eco briefs are a complete replacement for other leak management products. There is no need to use anything else in conjunction with them, even on your heaviest days, with our heavy and super absorbency briefs holding up to 60 ml.  If you do like to wear a menstrual eco cup, you can choose light or moderate absorbency underwear, to wear as a backup for when your cup overflows.  Refer to our Know Your Flow page, for more guidance. 

Eco pads are also a complete replacement for other period and lbl products, with 4 layer Eco-tech designed to provide absorbency up to 100 ml.

What size is right for me?

We recommend taking your normal underwear size. 

Do I need to wash them before wear?

Yes, we recommend washing your period underwear and eco pads before the first time you wear them to help prime the 4 layer eco technology. 

What does it feel like wearing them?

Our eco briefs feel just like regular underwear! The absorbent gusset was designed to be comfy and discreet, never bulky or heavy. Just choose your favourite style of underwear and you are good to go! 

Eco Pads are soft and comfortable and clip into your regular underwear to keep them in place.  They use ‘dry touch’ technology to keep you feeling dry, even with heavy flows.  Please monitor and if you start to feel ‘wetness’, please change your eco briefs or eco pads. 

To determine your size, there are two ways to check:

1. Measure your best fitting underwear or swimwear at home against the 'Half waist Flat Lay' measurements.  This is the dimension of the top of the waist band of your underwear, when they are lying flat.

2. Measure around your hips, so over your hip bones and check against the Hip measurements either below or on the specific size chart for your product.  

If there is a discrepancy between your hip measurements and your flat lay measurements with our size chart, go with the flat lay measurements, as they represent the actual underwear you are buying and will be more accurate.

Always refer to the product specific size chart if there is one available (found at the top of the product page above the size selections), otherwise, refer to this chart below. If in doubt, please message us on chat function or email info@ecoperiod.com.au and we can discuss your needs. 

How to measure

 To choose the right size, follow the tips below:

• Use a flexible measuring tape for maximum accuracy.
• Measure hip dimensions on bare skin or over thin, tight-fitting fabric.
• For flat lay half waist measuring, take the measurement of the garment when unstretched, and be mindful or how stretchy the elastic is of your sample, as very stretchy elastics will be designed to stretch out, so give some allowance for that.

Shipping

• Free standard shipping on orders over $100
• $8.50 shipping on orders under $100
• $13.90 flat rate for express post.
• Choose express post if you are in a hurry, express orders are prioritised for fulfillment and also get to you within 1-3 business days (or check Australia Post website for current delivery estimates).
• Regular Post orders are delivered between 2-7 business days generally, within Australia. Some delays can be expected at times due to sales and holidays. 
• Same business day dispatch on express post orders placed before 9am (except weekends and public holidays) Regular post orders may take 1-2 business days for fulfillment. 
• Pre-order items will be shipped in 1-2 weeks or in accordance with product page.
• Tracking details will be sent by email once shipped for trackable items.
• We use Australia Post letter for small orders and Parcel post and Sendle.
• International Shipping - Orders over $200 will be shipped free for most countries. Some are charged at $24.90 flat rate. Major countries (USA, EUR CAN) are charged $24.90 AUD for postage for orders under $200. New Zealand rate is $15.90 for orders over $170.
• Any and all customs charges are the responsibility of the customer, including the cost to return it to Eco Period Australia when refused by the recipient at time of delivery.

Returns

• We offer a 14 day return window on unworn garments. 60 day risk free trial applies to a single pair of underwear, not to a bundle, subject to conditions set out in our Returns policy.
• No returns or refunds on yoni eggs, menstrual cups or kegel balls. 
• Items marked as clearance or sale items cannot be returned for a refund. An exchange may be possible, at your cost for postage of exchange items.
• Underwear/swimwear returned must have been tried on over the top of clean underwear; and not worn or washed; if this is not followed, we cannot not provide a credit/exchange.
• A credit or exchange is provided upon receipt of your returned garment/s or receipt of notice that goods have been posted back to us.
• Processing timeframes may vary; please allow up to ten business days.
• We suggest sending your return/s with tracking so that you know when your parcel has arrived to us.
• Contact us at info@ecoperiod.com.au if you would like to return something.